All incorporated associations are required to have a grievance process by 22 June 2022
If they don’t (and we don’t) then they would need to follow the processes set out in the model rules provided by the Office of Fair Trading
Complaints must be documented and if they are not resolved within the specified time the Committee is required to seek mediation.
If the association is “in disarray” a special general meeting can be called by
1) 33% of the MC
2) 7 members
3) The Secretary
References
Dealing with disputes and grievances with members (QLD), Justice Connect