PandP Manual

Policies and Procedures

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Table of Contents
License 1
Authorship 1
Index 2
Introduction 2
This Document 2
The CES 2
The BrisLETS Management Committee 2
Managing the BrisLETS Community Exchange System (QLD) 2
Managing our Website 3
Access; Admins. Editors 3
Making Posts and assigning categories 3
Publishing the Newsletter 3
Backups 3
Getting Help 3
Newsletters 3
Facebook Groups 3
Trade days at The Peace Hall 3
Managing Membership 3
Terms and conditions 3
The Constitution 3
Promotion 3
Managing Conflict 4
Complaints Policy 4
Best practices in Trading 4
CES for Traders 4

Read More First outline – can you help?

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1) We have to make it a safe environment so there should be NO personal attacks. Complaints are another issue but a complaint requires more than just attacking someone in our public forums

2) Admin can’t just delete post and comments that irritate or distress them, these are official records

3) Records need to maintained, even if someone’s comments or posts are removed there needs to be a record

Read More …on administrating and moderating FB groups for BrisLETS

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– a lot of decision-making is delegated to the “management support team” i.e the people who do the actual work

– that several of the proposition has proven to be impractical, like returning account balances to zero when people leave

– “administrative fees” have never worked, we end up billing inactive accounts

– clause 18, is bizarre, I would imagine the intent is to ask people not to pretend to represent BrisLETS in public forums as it is, it attempts to control activities that BrisLETS has no control over.

Read More our official and latest T&C

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Policies are a set of agreed guidelines about what and why our organisation does what it doesProcedures are about how to do these things. They need to be documented and published and they are usually open to change as circumstance change Writing policies and procedures usually takes some particular skills and all stakeholders should be…

Read More What are policies and procedures?

Post thumbnail 28 Resolutions of management committee without meeting (1) A written resolution signed by each member of the management committee is as valid and effectual as if it had been passed at a committee meeting that was properly called and held. (2) A resolution mentioned in sub-rule (1) may consist of several documents in like…

Read More I admired the process that Kelly Watts used to get agreement from the committee to spend association funds

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Eleanor Sharman 23/October/2022 Author 1. The first stage of addressing disrespect is to ‘call it out’. This involves telling someone specifically and objectively what it was that YOU experienced that was inappropriate. You make an ‘I’ statement. Eg “I find it………(offensive /inaccurate etc) when you say ……(repeat the specific words or observed behaviour).” 2. Next,…

Read More Dealing with disrespect

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Having searched the constitution and surveyed the act I see no scope for mandates or orders in our constitution?No powers only duties President 22 Meetings of the management committee (9) The president is to preside as chairperson at a managementcommittee meeting.34 3) At each general meeting—(a) the president is to preside as chairperson; and(b) if…

Read More What are the powers and duties of the MC

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To strengthen your association’s ability to manage disputes, we recommend that you:

  • appoint a member to be in charge of receiving and dealing with complaints
  • set up a system to record, track and monitor complaints
  • keep a record of any complaint that goes to mediation or court.

You should also consider adopting a grievance procedure. If you do not have a grievance procedure, the OFT has a draft example which you can use.

Read More As a legal association we need to have a dispute resolution process